Terms & Conditions

“SpaceAI360”, “we”, “us” means the SpaceAI360 studio operating at spaceai360.com. “You” means the visitor, prospective client, or client entity. By using this website or engaging our services, you accept these terms. Individual project contracts and proposals take precedence over these terms where they conflict.

We design, build, and deploy custom AI automation solutions, including AI agents, intelligent workflow automation, AI chatbots, customer support assistants, lead generation and CRM automation, AI integrations, and business intelligence dashboards. Every engagement is governed by a written proposal defining the scope, deliverables, timeline, and pricing before work begins.

• Quoted prices are fixed for the scope described in the proposal and remain valid for 30 days from issue.
• Unless the proposal says otherwise, projects begin on receipt of the agreed upfront payment, with the balance due on delivery. Retainers bill monthly in advance.
• Work outside the agreed scope is quoted separately before it starts no surprise invoices, and no unpaid scope creep.
• Late payments may pause work and delivery timelines shift accordingly.

You own what we build for you. On full payment, all project deliverables workflows, agent configurations, prompts, code, and documentation are assigned to you, and systems run in your accounts on your API keys. We retain ownership of our pre-existing tools, templates, and know-how, which we license to you as needed for the deliverables to function. Content on this website (copy, design, graphics) is ours and may not be reproduced without permission.

Automation built on large language models has real limits, and we put them in writing:

• Probabilistic outputs. AI models generate outputs statistically. Despite guardrails, evals, and approval gates, outputs can occasionally be wrong, incomplete, or unexpected. Deliverables are engineered to manage this risk not to eliminate it.
• Human oversight. For consequential actions (payments, legal communications, medical or safety decisions), our systems are designed with human approval steps, and you agree not to remove them without accepting the resulting risk.
• Costs. Ongoing API and platform usage costs are billed to your own accounts. We engineer cost controls (rate limits, token caps) but do not guarantee third-party pricing.

• Provide timely access, feedback, and accurate information needed to deliver the project.
• Ensure you have the legal right to the data your systems process, and that your use of automation complies with laws that apply to your business (including consumer messaging and privacy laws).
• Keep credentials we hand over secure after delivery.

Each party keeps the other’s non-public business information confidential and uses it only for the engagement. We may state that you are a client and describe the general nature of the work; detailed case studies with your numbers are published only with your written approval.

We warrant that services are performed with professional skill and care. Except as stated in a proposal, the website and deliverables are provided “as is” and we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation of systems that depend on third-party platforms.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages, or lost profits, revenue, or data. Our total aggregate liability for any engagement is capped at the fees you paid us for that engagement in the 12 months before the claim arose. Nothing in these terms limits liability that cannot be limited by law.

Either party may terminate this engagement by providing at least 30 day's written notice. The Client is responsible for payment of all work completed up to the termination date. Upon full payment, we will deliver all completed work and documentation. Any systems or assets built in the Client's accounts will remain the Client's property after termination.

These Terms are governed by the laws of the United States. Any disputes will first be addressed through good-faith negotiation. If a resolution cannot be reached, such disputes shall be subject to the exclusive jurisdiction of the appropriate courts in the United States. If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect. We may update these Terms from time to time, and the date above reflects the current version. Questions: email us.